The John Lewis Partnership is taking steps to address criticism about its lack of retail expertise in its senior management team by appointing new executives. Peter Ruis and Naomi Simcock have been selected as the Executive Director and Operations Director for the John Lewis department stores and webstore business.

Peter Ruis, who will start his new role next week, brings over 30 years of leadership experience in major retail companies and brands. He recently served as the CEO at Indigo plc in Canada, where he led the business through the challenges of the pandemic. Ruis is well-known in the UK retail industry for his successful tenure as CEO of Jigsaw. Under his leadership, the brand expanded internationally and gained recognition by showcasing at London Fashion Week. Ruis has previous experience at John Lewis as a director and played a crucial role in the company’s transformation, which earned it the title of Retailer of the Year in 2013. His responsibilities included overseeing the commercial and marketing aspects of the business.

Naomi Simcock, who previously held the position of Interim Executive Director, will now assume the role of Operations Director, working closely alongside Ruis. Her responsibilities will involve overseeing John Lewis Retail and Supply Chain. Partnership CEO Nish Kankiwala expressed his appreciation for Simcock’s work during her interim position and expressed confidence in her ability to lead the retail and supply chain teams. Kankiwala also commended Ruis for his dedication to the John Lewis brand and the Partnership model.

This change in leadership comes at a critical time for the John Lewis Partnership, as the company has faced challenges in recent years, and its turnaround has taken longer than anticipated. The appointment of Ruis and Simcock, both seasoned leaders in the retail industry, is seen as vital in providing the strong and capable leadership necessary to overcome these challenges. With their collective expertise and passion for the brand, Ruis and Simcock are expected to propel the company forward and contribute to its restoration of success.

Useful links:
1. John Lewis official website
2. Jigsaw official website